“Just a quick note to say thank-you. Both you and your staff have been a pleasure to deal with ‘real customer service’. Right from the start I was given a quote that was very price competitive with options tailored to mu budget. Installation was a breeze with the assistance of your construction supervisor. Your sales assistants were always on hand to answer any questions and took the time to actually pick up the phone and ring me back when following things up. There are many businesses now days leave you in the dark with many frustrating follow up calls. The service team came and installed the solar with no hassles, cleaned up when finished and left a very neat and tidy job. The whole experience from start to finish has been fantastic and is a credit to all at Naughtons. Some businesses claim to be professionals but few actually deliver. Yours did and did it well. I will have no problem recommending you to family and friends. Keep up the good work.”
Nick
Shepparton
“Our pool is a fantastic asset to our home which we have enjoyed with minimal fuss and maintenance. We are totally satisfied with the quality of the Compass fiberglass pool package, the workmanship and the building experience with minimal disruption was beyond our expectations. When dealing with Naughtons, we have received great customer service from you and your team, who have always been friendly, helpful, prompt and professional. One of the reason we chose a Naughtons pool was for the quality of the fiberglass and the after sales customer service. Your recent information night on how to get your pool prepared fro summer was excellent and informative and great for us first timers. We would have no hesitation in recommending Naughtons to our family and friends. Thank you for a fantastic experience.”
Adrian
Shepparton
“We write to express our great satisfaction and appreciation for the competence of your staff in the installation of our pool. We especially appreciate the efforts of your Pool Salesman, who provided us, initially, with the necessary information and advice regarding pool installation, without pressure to purchase and continuous assistance, expertise and personal attention throughout the installation of our pool. We also wish to complement the construction crew. Their skill, cooperation and friendliness in the week they spend at our property were outstanding and due to their efforts we have an outdoor area which will enhance our lifestyle for many years to come.”
Kerry
Moama
“Your company has recently completed construction of a 7m X-Trainer at our home and I wanted to take the opportunity to thank you and your team for a most positive experience. We shopped around many different companies promising many different things but happily decided on Compass and Naughtons. Your Pool Salesman is an extremely affable fellow who has both a friendly and knowledgeable presence. He was able to happily answer any question (sorry there were plenty!) and was completely transparent insofar as to what and when Naughtons could and would achieve.
Most importantly, unlike so many of your competitors everything was clearly laid out how much everything would cost so we could understand what we were heading for. The Salesman was generous with his time both on the phone and personally, making us very comfortable with our decision. The Salesman’s approach combined with your quality pool, fabulous finishing work and competitive pricing made our decision much easier. The build was overseen by a Construction Supervisor and a troupe of different assistants over the journey. They are a great asset to your business. The Construction Supervisor provided on-going information as to what and when things were happening and showed a great blend of easy going attitude and professionalism. Northing was too much trouble; happily giving me time when I asked for it. The rest of the build team were a most pleasant and industrious group. You should be proud they represent your business. After handover we had one or two teething problems that the Salesman and Construction Supervisor quickly attended to which has now allowed us to enjoy our purchase."
Peter Hill
Kialla Lakes
Our final product is probably beyond what we had imagined and we managed to hit our goal of summer swimming! The kids say thanks!”
John
Deniliquin
"We are wrapped to have chosen Naughtons Pools, they worked in with us very well and nothing was too much trouble as they even put up our retaining wall. The finished job is all we could have hoped for and I would recommend them to anyone. Thank you to Tim and his team."
Paul and Janene
The Boulavard, Shepparton
"Myself and my wife Robyn found Naughtons to be a real pleasure to deal with we had Naughtons do everything from start to finish and there was not one item that we were unhappy with I would recommend Naughtons to any one wanting to have a hassle free job done i would be happy to talk to anyone about the excellent job they did for us."
Peter and Robyn Findlay
7 Creeks Estate, Shepparton
"We were very pleased with the professionalism and co-ordination of our pool installation. From start to finish was 4 days. Truly a remarkable job. When we require our next pool we would use Naughton’s pools with-out hesitation. Thank-you again."
Jan and Roger Knights
Yarrawonga
